Return and Refund Policy
We offer Cash on Delivery (COD) for your convenience. Once you receive your order, you may test the fragrance by spraying 2-3 times to check whether you like it. If you decide the fragrance isn't for you, you can return the product - no problem.
Return delivery charge
For returns due to personal preference, the return delivery charge is paid by the customer.
Condition for return
Please make sure the product is returned in good condition. Products that are damaged, heavily used, or have a significant amount of the fragrance missing will not be eligible for a refund. Testing with a few sprays is completely acceptable, but excessive use is not considered a valid condition for return.
How to request a return
For any return request, please contact us as soon as possible after receiving your order.
Thank you for understanding and shopping with Fragmen.